All Systems Operational
Web Application ? Operational
APIs ? Operational
Metrics Ingest Pipeline Operational
Metrics Downsampling ? Operational
Query Sample Processing Operational
Alert Integrations Operational
Documentation Site ? Operational
AWS ec2-us-east-1 Operational
AWS ec2-us-west-2 Operational
AWS route53 Operational
Intercom message delivery ? Operational
Notifications Operational
Slack Messaging Operational
PagerDuty Integration Operational
Email Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Regular maintenance window Sep 19, 01:00-02:00 UTC
There will be a maintenance window next Thursday 09/19 from 1:00am to 2:00am UTC. (Wednesday 09/18 from 9:00pm to 10:00pm EDT.) We expect very minimal (a few minutes maximum) customer impact during this coming event.
Posted on Sep 13, 15:06 UTC
Past Incidents
Sep 18, 2019
Resolved - We have pushed a fix for this issue and we are backfilling data for affected customers.
Sep 18, 19:52 UTC
Investigating - We are currently investigating an issue impacting less than 5% of our customers metric ingest.
Sep 18, 16:19 UTC
Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019
Resolved - This incident has been resolved.
Sep 13, 16:45 UTC
Update - We are continuing to monitor for any further issues.
Sep 13, 09:13 UTC
Monitoring - During the maintenance window a change was made that affected 5% of customers. We are currently working to restore data to those customers affected during the window.
Sep 13, 09:12 UTC
Completed - The scheduled maintenance has been completed.
Sep 13, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 01:00 UTC
Scheduled - There will be a maintenance window next Friday 09/13 from 1:00am to 2:00am UTC. (Thursday 09/12 9:00pm - 10:00pm EDT.) We expect very minimal (a few minutes maximum) customer impact during this coming event.
Sep 10, 14:23 UTC
Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019
Resolved - This incident has been resolved.
Sep 8, 00:34 UTC
Monitoring - We are monitoring the query sampling degradation as it resolves.
Sep 6, 20:22 UTC
Sep 7, 2019

No incidents reported.

Sep 6, 2019
Resolved - Delays in the system will soon be resolved.
Sep 6, 20:12 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 6, 18:31 UTC
Investigating - We are currently investigating an issue affecting our query sampling ingestion pipeline. There is a delay before query samples will show in the product.
Sep 6, 18:24 UTC
Sep 5, 2019

No incidents reported.

Sep 4, 2019

No incidents reported.