All Systems Operational
Web Application ? Operational
APIs ? Operational
Metrics Ingest Pipeline Operational
Metrics Downsampling ? Operational
AWS ec2-us-east-1 Operational
AWS ec2-us-west-2 Operational
AWS route53 Operational
Intercom message delivery ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 23, 2017

No incidents reported today.

Jan 22, 2017

No incidents reported.

Jan 21, 2017

No incidents reported.

Jan 20, 2017

No incidents reported.

Jan 19, 2017
Resolved - We have monitored our system and are confident that no additional data has been affected or will be affected. Thank you for your patience and apologies for the disruption.
Jan 19, 00:27 UTC
Monitoring - We have notified the customers who have possibly been affected by this incident. If you have not been contacted, you should not have been impacted, but if you believe your data may be incorrect please let us know. We are continuing to monitor the situation to ensure that no further customer data is affected.
Jan 18, 22:44 UTC
Identified - Several configuration settings for a small set of customer accounts were corrupted and we are restoring them from backup data. The restored data may not contain the most recent changes. We are in the process of contacting the impacted customers with instructions for how to check and correct those settings. If we do not contact you, you should not be impacted. If you believe you are impacted and have not been contacted, please let us know. We are here to help.
Jan 18, 22:19 UTC
Investigating - Some users associated with Enterprise-tier clients may be unable to log into the application. We'll update this page again as soon as we have additional information.
Jan 18, 21:15 UTC
Jan 17, 2017

No incidents reported.

Jan 16, 2017

No incidents reported.

Jan 15, 2017

No incidents reported.

Jan 14, 2017

No incidents reported.

Jan 13, 2017

No incidents reported.

Jan 12, 2017

No incidents reported.

Jan 11, 2017

No incidents reported.

Jan 10, 2017

No incidents reported.

Jan 9, 2017

No incidents reported.