Our pipeline and API are healthy again. We closely monitored until it caught up with live data ingestion. Some customers could see small gaps in the last hour and a half. We'll be backfilling those up in the next couple of hours. No data was lost.
Posted 14 days ago. Mar 08, 2018 - 00:29 UTC
We identified and fixed the issue. An EBS volume was causing issues to a Kafka broker. We fixed the volume and are now monitoring as the cluster recovers. No data was lost. Some customers may still experience a delay in the data showing up in their environments as our pipeline catches up.
Posted 14 days ago. Mar 08, 2018 - 00:13 UTC
We're investigating a memory issue with our API. The web app may be impacted for some customers. Metrics ingestion is not affected, although it may be delayed.