Memory issue with our API
Incident Report for VividCortex
Our pipeline and API are healthy again. We closely monitored until it caught up with live data ingestion. Some customers could see small gaps in the last hour and a half. We'll be backfilling those up in the next couple of hours. No data was lost.
Posted 14 days ago. Mar 08, 2018 - 00:29 UTC
We identified and fixed the issue. An EBS volume was causing issues to a Kafka broker. We fixed the volume and are now monitoring as the cluster recovers. No data was lost. Some customers may still experience a delay in the data showing up in their environments as our pipeline catches up.
Posted 14 days ago. Mar 08, 2018 - 00:13 UTC
We're investigating a memory issue with our API. The web app may be impacted for some customers. Metrics ingestion is not affected, although it may be delayed.
Posted 14 days ago. Mar 07, 2018 - 23:08 UTC