Investigating Problems with Static APIs
Incident Report for VividCortex
We've confirmed that our static-route is back up and operational; for all customers that were affected we will be working to restore data tomorrow and following up individually.
Posted 11 months ago. May 30, 2017 - 03:00 UTC
We identified a previous firewall change that interrupted API access via our static DNS route, which was not monitored by our automated checks. We've reversed the rule and are monitoring to ensure that full service has been restored.
Posted 11 months ago. May 30, 2017 - 02:38 UTC
We're investigating reports that access to our static API route is interrupted; customers using our static API may see missing data in the app.
Posted 11 months ago. May 30, 2017 - 02:25 UTC